Top 10 Jewelry Repair Companies: Excellence in Craftsmanship and Service

1 October 2025

Top 10 Jewelry Repair Companies: Excellence in Craftsmanship and Service

Jewelry has a unique capacity to encapsulate memories, express individuality, and serve as symbols of love and commitment. However, over time, even the most cherished pieces may require repair and care. Whether it's a broken chain, a lost stone, or simply the need for cleaning and polishing, finding a reliable jewelry repair service can be essential. Here, we explore the top ten jewelry repair companies in the U.K. that stand out for their excellence in craftsmanship and service.

1. Goldsmiths

Overview

Goldsmiths is a renowned jewelry retailer in the U.K. with a history spanning over 200 years. They not only sell elegantly crafted jewelry but also offer comprehensive repair services. Their expertise encompasses everything from ring resizing to gemstone replacement.

Services

  • Ring resizing
  • Stone replacement and resetting
  • Cleaning and polishing
  • Bespoke design services

Craftsmanship and Service Excellence

Goldsmiths employs skilled artisans who take pride in their meticulous attention to detail. Their state-of-the-art workshops are equipped with advanced technology and tools, ensuring repairs are not just effective but also aesthetically pleasing.

Website

Goldsmiths


2. David M. Robinson

Overview

Founded in 1985, David M. Robinson is a luxury jeweler that provides bespoke jewelry, watch sales, and repair services across its London and Manchester locations. Their reputation is built on quality and exceptional customer service.

Services

  • Jewelry repairs
  • Watch servicing
  • Bespoke jewelry design
  • Restoration of antique pieces

Craftsmanship and Service Excellence

Their in-house jewelers are highly experienced, with a commitment to restoring the original beauty of fine jewelry. The company also employs modern techniques to ensure that every piece is returned to its owner in pristine condition.

Website

David M. Robinson


3. Chisholm Hunter

Overview

Chisholm Hunter is one of the U.K.'s leading jewelers, known for its high-end pieces and outstanding customer service. With multiple locations across the country, they offer a range of repair services tailored to customer needs.

Services

  • Ring resizing and soldering
  • Cleaning and refurbishment
  • Stone replacement
  • Bespoke jewelry services

Craftsmanship and Service Excellence

Chisholm Hunter's team consists of expert jewelers who use traditional techniques alongside modern methods. Their commitment to quality ensures that every repair meets their high standards.

Website

Chisholm Hunter


4. Boodles

Overview

Boodles is a family-run luxury jeweler established in 1798. They offer high-quality jewelry alongside expert repair services, ensuring that precious pieces are cared for with the utmost consideration.

Services

  • Repair of fine jewelry
  • Clean and polish
  • Custom design services
  • Restoration of antique jewelry

Craftsmanship and Service Excellence

Boodles boasts a team of skilled craftsmen adept at restoring and repairing intricate designs. Their attention to detail and consistent quality make them a favorite among jewelry lovers.

Website

Boodles


5. T.H. Baker

Overview

T.H. Baker has a rich history dating back to 1888 and is known for their elegant jewelry and watches. They offer a range of jewelry repair services with a focus on customer satisfaction.

Services

  • Jewelry repairs and modifications
  • Watch repairs
  • Valuation services
  • Bespoke jewelry creation

Craftsmanship and Service Excellence

The craftsmanship at T.H. Baker is exceptional, with a team that understands the nuances of various metals and gemstones. Their commitment to transparency and customer service is evident in their approach to repairs.

Website

T.H. Baker


6. H.Samuel

Overview

H.Samuel is one of the U.K.’s most recognizable jewelry retailers, providing excellent services for nearly 150 years. They cater to a wide audience with a focus on quality and affordability.

Services

  • Ring resizing
  • Necklace and bracelet repairs
  • Watch servicing
  • Cleaning services

Craftsmanship and Service Excellence

H.Samuel employs skilled jewelers who work diligently to return each piece to its original condition. Their blend of traditional craftsmanship and modern tools makes them a reliable choice for jewelry repairs.

Website

H.Samuel


7. Ernest Jones

Overview

Ernest Jones is another leading jewelry retailer in the U.K., with a long-standing tradition of quality. They provide a full range of repair services to ensure your jewelry remains in excellent condition.

Services

  • Jewelry repair and cleaning
  • Ring resizing
  • Stone replacement
  • Watch repairs

Craftsmanship and Service Excellence

Their experienced team emphasizes customer satisfaction and craftsmanship, ensuring that every repair is approached with care and precision.

Website

Ernest Jones


8. Peter Jackson the Jeweller

Overview

Peter Jackson the Jeweller has established itself as a reputable name in the jewelry landscape of the U.K., known for its quality pieces and repair services.

Services

  • Jewelry repairs
  • Custom design
  • Valuation services
  • Cleaning and polishing

Craftsmanship and Service Excellence

The skilled craftsmen at Peter Jackson focus not just on the technical aspects of repair but also the emotional significance of each piece, ensuring that repairs honor the original intention behind the jewelry.

Website

Peter Jackson the Jeweller


9. Barefoot Jewels

Overview

Barefoot Jewels operates with a commitment to sustainability and craftsmanship, providing exceptional repair services as part of their offerings to environmentally-conscious consumers.

Services

  • Jewelry repairs
  • Design revamps
  • Restoration of antique pieces
  • Cleaning and polishing

Craftsmanship and Service Excellence

Their artisans are known for their love of traditional techniques and sustainable practices, ensuring that repairs are executed with care for both the piece and the planet.

Website

Barefoot Jewels


10. Dixon & Sons

Overview

Dixon & Sons, a family business established over 40 years ago, specializes in both retail and repair services. They have earned a loyal customer base with their commitment to quality.

Services

  • Jewelry repair
  • Bespoke design
  • Cleaning and polishing
  • Restoration of vintage pieces

Craftsmanship and Service Excellence

The expertise of Dixon & Sons lies in their deep understanding of various materials and techniques, enabling them to offer tailored solutions to each customer. The personal touch adds to their excellent service.

Website

Dixon & Sons


Conclusion

Choosing the right jewelry repair company can be a daunting task, given the multitude of options available. The ten companies listed above are celebrated for their commitment to excellence in craftsmanship and customer service. Whether you are looking to restore a cherished family heirloom or simply maintain your favorite jewelry, these businesses stand ready to meet your needs. Always remember to verify the service quality, reviews, and pricing before proceeding with repairs. Your treasured pieces deserve the best care possible!

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